410 Reviews Found
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Confirmed Service Customer
Had my passenger window repaired for the 2nd time.Replaced tracking mechanism and seal. I had mentioned for the 3rd time my passenger dim light had a shadow in it creating a safety issue and reported to the gentleman that contacted me in order to get it repaired. First excuse was told could not recreate complaint. If it happened again would replace the light. Then the 2nd excuse they had send in to GM for approval i told then again it was getting worse a safety issue I could not see good when I turned left. 3rd visit again now its getting worse the shadow is a safety issue when i turn left abd now covering my low beam and high beam with a continuos shadow. Mention it again on 12/15. Did get a repair but now i have 1 regular light and one florecent mismatch lights. Now my 2023 Chevy Trailblazer looks ghetto fixxed with mismatched parts. Im not happy cause they didnt tell me they did that when i left at 2:00 is .I noticed it late that night. I appreciate the safety issue solved. But i dont like the car look of 1 florecent light on the right side and 1regular light on the other. I want it fixxed so my car doesnt have 2 different lights..-Disappointing to have a brand new car and have look ugly due to different parts.
Sandra P.
LENORAH
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Confirmed Service Customer
Friendly staff, very clear explanation in progress reporting, immediate attention and efficient in waiting process, clear instructions with after care needs.
Yvonne E.
ODESSA
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Confirmed Service Customer
Angel was amazing took very good care of me ian was very friendly made the time go by fast and and Darlene was very thoughtful made sure I had coffee water and snacks while there will be returning for my next service!!! Best service department ever hands down
Citlayi S.
PECOS
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Confirmed Sales Customer
Phillip Schuman was very patient,professional, and knowledgeable throughout the buying process.
Anna M.
ODESSA
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Confirmed Service Customer
As soon as they got the part in for my car, they had it back to me that same day. Ian kept me updated throughout the process. Great customer service overall!
Alexandra S.
MIDLAND
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Confirmed Service Customer
It was wonderful the staff treated me like a priority when I arrived to when I left
Felicia L.
MIDLAND
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Confirmed Service Customer
Ian and angel kept me great company while my car was getting serviced. No other service advisors in any dealership is better then that tandem!!!
Joseluis R.
MIDLAND
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Confirmed Service Customer
Great customer service, super fast, kept the vehicle clean
Westley B.
ODESSA
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Confirmed Service Customer
There have been times before not so good service but this time around all was good. Thanks
Luciano M.
MIDLAND
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Confirmed Service Customer
I needed an inspection and was pleased with how quickly they took care of it
Joyce P.
MIDLAND
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Confirmed Service Customer
Always an awesome experience ! Keep up the great work and service
Omar E.
MIDLAND
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Confirmed Service Customer
They go above and beyond to try and fix any issues that arise.
Crystal H.
MIDLAND
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Confirmed Service Customer
Ron Diaz went above and beyond to meet our needs of everything we were looking for in an SUV.
Joe R.
MIDLAND