Confirmed Service Customer
I made a reservation to have my 2023 Traverse oil changed for the 1st time after being tranferred or calling to the service department about 10 times. My appontment was set for 2:30pm, I arrived about 15 minutes early. I checked in and had a seat in the waiting area. From where I was sitting I could see my vehicle. My vehicle sat there until at least 3:00. Why do you set appointments if you aren't going to stick to them.
Jesse C.
MIDLAND,
TX
Business Response
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