The technician Chris was very professional and handled my vehicle with care. Technician always had a good update for me and was available to me when I would call the service department. Brandon was very professional and called to give me an update. I only had to call and check on my vehicle once. Brandon already had an update for me along with prices. Thank Midland Chevrolet Service Department for taking good care of my car after having to get it towed in. I got my car in time for a planned trip we had. Thanks to you guys!!!
Drove off the lot and the next day had a check engine light come on a used vehicle. Reached out to sales man Angel to see if they can check it out and never heard back from him. Worst car buying experience I’ve had.
We're sorry to hear this Ashley, as this is not the type of service we aim for. Please reach out at your earliest convenience so we can discuss further. Thank you. -Robbie Richards, email@example.com, 432.694.9601
i love going to the american chevrolet house of midland, super nice people there prompt on taking care of you and fast service when you bring your truck in for service , would'nt do buisness any were eles! love my Chevrolet truck!
Buying a vehicle from Guillermo Hinojos was a great experience. I called him about a pickup I had seen online, he made sure it was available, got all the information on it and quickly called me back. He patiently stayed late to let me test drive the vehicle (and several others). He worked with our credit union to get us financed and help guide us through each step of the process. He even came in the next day on his day off to get all the needed information to our loan officer. During this time he attended to other families with ease never making us feel like we were having to be kept waiting. He was very well informed on Chevrolet vehicles and their products. Now that is what you call great customer service. Guillermo ended up getting us into a much better truck then I had originally called about. I have to say I'm impressed with his professionalism, and he will be our family sales person for life. Other dealerships don't compare with All American Chevrolet of Midland, from the clean large kids area fully stocked with educational toys and cable tv (kept the kids safely occupied and allowed me to shop at ease), to the friendly staff, and the knowledgeable Brent Poso in the finance department this purchase proved that the drive to Midland was well worth it just for the superior customer service we received there. Would and will recommend this dealership and salesman to everyone!