667 Reviews Found
Business Response
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
The salesman I worked with on this deal, Justin Howsey, was one of the most helpful and thorough salesman I’ve had the pleasure of working with on any deal, car or otherwise. He was extremely professional and listened to what I was asking for and had excellent knowledge of the vehicles on the lot helping me to get into the right truck and at the right price as well. Your business is lucky to have a young man with such patience and customer service skills on your staff.
Ransom M.
ODESSA
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, we are very happy we could provide you with a positive experience!
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Confirmed Sales Customer
Robbie and his staff were so pleasant to deal with. They were able to get me into a truck without making it feel like a “sales” process. I’m very grateful
James M.
ODESSA
Business Response
Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The gentleman who assisted us was very nice. They have us a ride to our house and picked us up when the truck was ready.
Jackie C.
MIDLAND
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Confirmed Service Customer
Wonderful place to come and get all of my car needs taken care of. Great staff and friendly management. I suggest that you stop by and experience the difference for yourself.
Andrew C.
MIDLAND
Business Response
Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Everyone was very friendly, helpful and answered all of my questions.
John M.
MIDLAND
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Confirmed Service Customer
You have had my truck 4 weeks. I still don’t have my truck back!!!
Drew M.
SUMMIT
Business Response
Hello, we really appreciate your feedback!
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Confirmed Service Customer
Had no problems before after the recalls having issues and also still having problems with the theft indicator
Brad C.
AZLE
Business Response
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (432) 253-3352 so we may assist you in moving forward towards a resolution.
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Confirmed Service Customer
Purchased a key fob replacement. I think I got ripped Off!!! 180.00 something for the fob and another 190.00 something to have it programmed. Almost 400.00 for a new key fob is absurd!!!
Lori R.
SAN ANGELO
Business Response
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
Went in for oil change and tire rotation the service advisor that assisted me was great, nice guy. BUT, I do not believe my tires were rotated and I found a Vape device on the floor of my truck when I got home. I do not appreciate that the service employee that work on my truck vaped in my truck. Will not be returning in light of the service I received on this visit and on past service visits.
Jacob H.
MIDLAND
Business Response
Jacob, thank you for your response. We are sorry for your negative experience as this is not the type of service we strive for. Please feel free to reach out so we may discuss this further and turn your experience around. Thank you. -Brandon Rivas, Service Manager, 432-681-2960, BRivas@lithia.com
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Confirmed Sales Customer
The salesman (Willie) was very knowledgeable and courteous and made the transaction fast and painless.
Charles G.
ODESSA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Branden was very helpful getting me in and help with my truck. Jeremy the technician went above and beyond showing me what was wrong and how he fixed it. He also helped me with a couple other problems.
Damian B.
MIDLAND
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you for choosing All American Chevrolet of Midland and we hope to see you again.
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Confirmed Service Customer
Took a long time but not bad 3.5 hours to do factory recall thru computer but still not bad
Bryan K.
MIDLAND
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Confirmed Service Customer
I've gotten nine emails since my service appointment. I have requested to be unsubscribed four different times. My service was too expensive.I did not have one on one consultation with the technician who performed the work. I did not get to see my bad parts - to reassure myself that I spent good money and didn't waste funds on unneeded maintenance. I came in with bad brakes and I left with bad brakes. Surprised no one noticed or brought that to my attention.
Ben G.
MIDLAND
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