Such a great experience! JD Tassin ( service advisor) is head and shoulders above anyone I have dealt with! Everything was properly diagnosed, the work was done on time, and I simply could not be more pleased!
Everyone we encountered was courteous and friendly. Our salesman, Jonette, did a tremendous job! The walk thru the truck as part of delivery was the best we've experienced. She went over every aspect of the truck's systems.
Receptionist was very nice and took care of me promptly. The waiting room was comfortable and they got my oil and filter changed quickly. I was very pleased with all the services that were performed and how fast it was all done.
Carlos and the gentleman who closed out the deal (I'm sorry I can't remember his name at the moment) were exceptional. I felt pretty nervous at first during the process. This was the largest purchase of my life but by the end I was very comfortable. Both of these guys did a great job trying to answer any questions I had and seemed like they honestly cared about my concerns. They did a great job guiding me through the process and offered excellent advise moving forward. Thanks to you both. Im very happy with my brand new 2021 Silverado LT, Z71, Trail Boss, crew cab/short bed! Cheers!
The engine kept having a misfire, Engine light would Flash come on steady numerous times, Transmission started shifting hard when it was down shifting, I couldn't even leave town because of the fear of the engine light coming on because it did it so regularly