368 Reviews Found
Was this review helpful?
Confirmed Service Customer
Service agent handled everything well and was very professional and pleasure to speak with.
Sharief S.
MIDLAND
Was this review helpful?
Confirmed Sales Customer
Willie was awesome! He made the whole process of buying a car very smooth and easy. Very professional. Will definitely come back to buy my bext vehicle. Thanks Willie!
James R.
MIDLAND
Was this review helpful?
Confirmed Sales Customer
Jesus, Willy, and Brent were absolutely amazing and easy to talk to.
Johnny J.
MIDLAND
Was this review helpful?
Confirmed Sales Customer
We were given space to look around after we met Jose. He went to get a key for a 2024. While he was gone, we found a blue 2025 Equinox that we were interested in. He was very knowledgeable about the car and it's operation, including the many computer features. We took a test drive and we're sold. He handled his paperwork very quickly. Then, we waited for a finance director to become available. In the meantime, Jose took the car to fill it up with gas and get it washed.
Donna W.
MIDLAND
Was this review helpful?
Confirmed Service Customer
Destanie Barbee was very friendly, helpful, professional. She was the first to greet me when I walked in the door and made eye contact and kept a smile on her face continually. She listened to my concerns, kept me updated throughout my visit, and offered solutions when needed. She walked me to the cashier and introduced me to the manager when I inquired. She is caring and smart and definitely an upgrade from my prior visits to the dealership. The technician who serviced my car was excellent and Brandon the service manager is doing a great job. Not an easy undertaking!
Jody W.
MIDLAND
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Never has vehicle out by promise date. They hold the vehicle for days and refuse to start work until I start calling for updates.
Brent M.
MIDLAND
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Exceptional service and kindness. Guillermo Hinojos was extremely helpful and worked in a timely manner to get me into a new vehicle.
Korey B.
HEMPHILL
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Was only suppose to co-sign and the dealership ran my credit alone to take out a car. Had told them specifically it was only for co-signing and they tried getting the car under my name without acknowledging me first. Was lucky I caught it on time, but had to make a big deal about it
Jessica S.
SAN ANTONIO
Was this review helpful?
Confirmed Sales Customer
Very fast very respectable and they paid attention to my needs not what they wanted to get rid of .. Will continue to purchase vehicles here for me my family and friends ���
Samuel A.
SAN ANTONIO
Was this review helpful?
Confirmed Sales Customer
This was a surprise birthday for my son that has been eyeing this car every time we would come into the parts department to purchase parts for our Hail Company customer vehicles. Superior service and can honestly say it was a quick and fast process despite I kept rushing as we had dinner plans for his birthday. He is super happy with the car. Now mom and dad can enjoy it until he gets his permanant driver's license and just his permit that he has.
John T.
SILSBEE
Was this review helpful?
Confirmed Service Customer
They were professional, prompt, and had effective communication.
Ami G.
ODESSA
Was this review helpful?
Confirmed Service Customer
I asked for a sound to be fixed in my car but the sound is there still so I have to take it back
Julian G.
MIDLAND
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Jonathan went above and above to get me the deal that i requested and got it just the exact way I asked
Dennis D.
MIDLAND