411 Reviews Found
Confirmed Sales Customer
The salesman was very helpful and patient also very polite in helping us find the vehicle we wanted.
Nora G.
FORT STOCKTON
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Confirmed Sales Customer
Mi experiencia fue agradable ya que el servicio al cliente fue excelente, tanto de Carlos el vendedor como de el señor Poso de finanzas a la hora de firmar el contrato. Lo recomiendo 100 % ya que hoy en dÃa es difÃcil encontrar un equipo de trabajo sincronizado y profesional.
Ruth M.
ODESSA
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Confirmed Sales Customer
Carlos, my sales consultant and Brent in finance were fantastic. Both very professional, courteous and knowledgable. They made my experience fun, quick and painless!
Laci W.
BLACKWELL
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Confirmed Sales Customer
Cesar Rodriguez and the team did a great job answering questions and understanding my wants and needs. Very polite and professional.
Earlene B.
MIDLAND
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Confirmed Service Customer
They were very helpful and keeping me informed about my vehicle.The only thing is that GM takes a while to send parts in but after they received it everything went quick on getting to me.
Francisco C.
ODESSA
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Confirmed Service Customer
Everyone we came in contact with were very friendly and helpful. The waiting area was clean and TV station was an appropriate for all age levels. Pickup was serviced in timely manner for being a walk in.
Johnathan L.
FORSAN
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Confirmed Sales Customer
Helpful. Had my best interest in mind. Excellent service.
Joshua B.
MIDLAND
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Confirmed Service Customer
Made an appointment they looked busy when we came in but they honored that appointment time and got right to our service. Everyone was kind and professional. Thank you
Deborah B.
ANDREWS
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Confirmed Sales Customer
I arrived at the dealer with my trade. I walked onto the show room floor and was not greeted or acknowledged for about five, maybe a little more. I walked down to the service area and saw some employees, they were busy talking, they noticed me but didn’t say anything. I walked back over to the show room floor and still nothing. I called Justin on the phone, he advised he was in back with another customer but was on his way. While dealing with Justin I had asked about law enforcement and veteran discounts. He asked me to hold for a moment and I believe he had to ask someone about it. He said they had a 500 for first responders, and I submitted the certificate. When I spoke to the finance manager about the gap insurance, oil changes and extended warranty, I asked about a veteran discount, he told me you got the first responder. He came down on the price of the gap and the warranty, but wouldn’t come down a little on the oil changes. When signing the paperwork I asked again for a possible veteran discount. I feel like I was just blown off. Finish signing the paperwork and you’ll be on your way. Justin did fine, just feel like I was blown off by the finance manager.
Zachariah O.
ODESSA
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Confirmed Sales Customer
The experience was fine, the issue we ended up not happy with was that a main item that we were wanting available in the vehicle was not available on what we purchased. But we were told by several of the sales personnel that it was. Better training and accurate information for sales reps should be done and kept up to date.
Harley M.
MIDLAND
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Confirmed Sales Customer
Salesman Phillip Ginzalez was courteous and honest, did everything he said he was going to. Managers were upfront and also nice to deal with. I fell I got the deal I wanted on mt new Colorado!!
Edward B.
MIDLAND
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Confirmed Sales Customer
No pressure approach, was a great experience.
Johnny B.
NEW BOSTON